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You've just been hired as a quality assurance inspector for a research testing company. Your job is to speak with the employees in order to identify pipetting-related Corrective and Preventative Actions, or CAPA, that the company should take.

Upon completion of this exercise, you will be able to:

  1. Read the meniscus 
  2. List the steps for sampling and dispensing
  3. Explain why it’s better to work slow and steady
  4. Describe the difference between precision and accuracy